GENERAL TERMS AND CONDITIONS

GENERAL TERMS AND CONDITIONS

 

  1. Scope

These General Terms and Conditions (GTC) apply for all shipments of SRC DOMESTIC AND FOREIGN TRADE GmbH (hereinafter ‘Seller’) to consumer.

A consumer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed.

 

  1. Contract partners

The purchase contract is concluded with:

SRC DOMESTIC AND FOREIGN TRADE GmbH (hereinafter referred to as ‘Seller’)

Address: Westerbachstraße 47, 60489 Frankfurt am Main, Germany

Commercial Register: District Court of Frankfurt am Main, HRB 112111

Website: www.lebodyeurope.com



  1. Conclusion of contract

The presentation of the products in the online shop does not constitute a legally binding offer, but an invitation to place an order. By placing your order via the "Buy now" button, you are submitting a binding purchase offer, which we must first accept and you can correct your entries at any time using the correction tools described. The purchase contract for the goods only comes into effect when your order is accepted. We are under no obligation to accept your purchase offer.

This contract applies to all purchases made through our website and it is assumed that both parties accept the terms of this contract. In accordance with the terms of this Agreement, you accept and declare that you are informed of the basic characteristics, the sale price, the method of payment, the terms of delivery, etc. regarding the products for sale.

It is important that the order is completed over the Internet. Even if the "seller" is contacted by telephone or other means of communication for any reason.

The contract is concluded when you accept the offer by clicking on the order button for the products in the shopping cart. You will receive a further confirmation by e-mail immediately after sending the order.

A binding contract can also be formed in advance in the following ways:

  •    If you pay by bank transfer to the "seller's" IBAN, the contract is concluded as soon as the payment is credited to the account.
  •    If you have decided to pay by credit card, the contract comes into effect as soon as the credit card has been charged.
  •    If you have chosen the PayPal payment method, the contract is concluded as soon as you have confirmed the payment order to PayPal.
  •    If you have chosen the payment method Klarna, the contract is concluded as soon as the payment order to Klarna is confirmed.

 

  1. Right of withdrawal

If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you are entitled to a right of withdrawal in accordance with the statutory provisions.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. You have the right to withdraw from this contract within 14 (fourteen) days without giving any reason.

The returned product (unopened packaging, undamaged and unused boxes, accessories, etc., documents and labels must not be lost or deformed) must not have any conditions that prevent the sale in any way.

The "Seller" must return the guarantee, if any, within 10 (ten) days of receipt of the notice of withdrawal and take back the goods within 20 (twenty) days.

 

  1. Prices, shipping costs and delivery

The prices stated on the product pages include statutory VAT and other price components.

The shipping costs are not included in the purchase price. They can be viewed via a correspondingly designated button on our website or in the respective offer, are shown separately during the ordering process and are to be paid by you in addition, unless free delivery has been promised. The delivery costs are at the expense of the "Seller” if the "Seller" has declared that the delivery costs of the buyers, in excess of the minimum amount indicated and announced on the sales page, are to be paid by the "Seller". Otherwise, the transport costs must be paid by you. Shipping costs are added to the stated product prices. You can find out more about the amount of shipping costs in the offers. Delivery will be made as soon as possible after the price has been credited to the "Seller's" account. The "Seller" is obliged to ensure that the goods are delivered to the Buyer within the statutory 30-day period.

He reserves the right to extend the deadline by 10 (ten) days in writing (in practice, the delivery time is 1-3 working days on average). The delivery takes place within the legal period of 30 days).

For the delivery of the contractual goods, the price of this contract must be paid using your preferred payment method. The "Seller" carries out the shipment of the product or products with the assigned shipping companies.

 

  1. Payment

When you complete your order, you will be shown the payment options that you can choose from.

You can choose the most appropriate of these options and continue your transactions that way. Orders for which payment is not made within 24 hours of placing the order will be canceled and the "Seller" will be deemed released from the obligation to deliver the goods.

The following payment methods are available in our shop:

  1. Bank Transfer

Customers sending a payment via bank transfer or EFT must fill out the "Transfer Notification Form" and send it to the "Seller". The "Seller" has the right to change, increase, decrease or delete the payment options with effect for the future. The "Seller" is obliged to protect the information provided by the consumer for payment purposes.

  1. Credit Card

Your credit card will be charged upon completion of the order.

  1. Paypal

You pay the invoice amount via the online provider Paypal. You must be registered there or register first, identify yourself with your access data and confirm the payment order to us. You'll get more information during the ordering process.

  1. Klarna (Instant bank transfer)

The payment methods available to you are shown under a correspondingly designated button on our website or in the respective offer.

 

  1. Reservation of ownership

The goods remain our property until full payment has been made.

 

  1. Transport damage

The following applies to consumers: If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and contact us immediately. The omission of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, a complaint or contacting us helps us to be able to assert our own claims against the carrier or transport insurance.

 

  1. Warranty conditions

The "Seller" is responsible for the delivery of the subject matter of the contract in full and complete, in accordance with the qualifications specified in the order, with warranty and use documents. If the product or products are to be delivered to a person or entity other than the consumer, the "Seller" cannot be held responsible for the non-delivery to the person or entity to be delivered. The "Seller" can, for legitimate reasons, deliver goods of the same quality and at the same price before the end of the contractual performance period.

If the "Seller" is unable to fulfill his contractual obligations and claims that the execution of the ordered goods or services has become impossible, he informs the consumer before the end of the contractual obligation to perform. Within 10 days, he returns the price and all the documents provided to the consumer.

In the event of malfunctions that may occur during the use of products sold with a certificate of warranty, they must be sent by you to the authorized technical service for the necessary repair within the warranty conditions.

The "Seller" has the right to cancel the order without giving a reason by refunding the amount paid by the consumer using the same payment method.

 

  1. Dispute resolution

The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes relating to contractual obligations arising from online sales contracts. For more information visit the following website: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.

 

  1. Other

 

We reserve the right to change the general terms and conditions at any time.

The contract does not eliminate the other party's liability in the event that one party fails to comply with the terms of the contract, it contains terms that bind both parties.

It begins when the customer completes the order via the website. The fact that the payment process is not completed by the consumer does not entitle the consumer to withdraw from the contract.

The consumer accepts, declares and undertakes that he has read and taken note of the contractual conditions together with the order contract and has given the necessary confirmation by electronic means.