RETURNS and WARRANTY

 

 

Right of withdrawal

 

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. You have the right to withdraw from this contract within 14 (fourteen) days without giving any reason.

 

The returned product (unopened packaging, undamaged and unused boxes, accessories, etc., documents and labels must not be lost or deformed) must not have any conditions that prevent the sale in any way.

 

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

 

In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. e-mail or a letter sent by post).

 

(SRC DOMESTIC AND FOREIGN TRADE GmbH,

Westerbachstraße 47, 60489 Frankfurt am Main / Germany,

kundenservice@lebodyeurope.com, Phone: +49 (0) 1765 8110233)

 

You can use the attached sample withdrawal form for this, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send the communication regarding your exercise of the right of withdrawal before the cancellation period has expired. 

 

The "Seller" must return the guarantee, if any, within 10 (ten) days of receipt of the notice of withdrawal and take back the goods within 20 (twenty) days.

 

Transport damage

 

The following applies to consumers: If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and contact us immediately. The omission of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, a complaint or contacting us helps us to be able to assert our own claims against the carrier or transport insurance.

 

Warranty conditions

 

In the event of malfunctions that may occur during the use of products sold with a certificate of warranty, they must be sent by you to the authorized technical service for the necessary repair within the warranty conditions.

The "Seller" has the right to cancel the order without giving a reason by refunding the amount paid by the consumer using the same payment method.